Fluently-AI builds practical AI literacy through bite-sized lessons, hands-on challenges, personalized prompt feedback, and daily progress. If something gets in the way of learning, we're here to help.
Fluently-AI is provided by Robinson Consulting Group LLC.
For account access, technical support, purchase concerns, privacy questions, or feedback, email support@anchorai.app. Include a short description and what you were doing when the issue occurred.
Never send us your password, Apple Account password, authentication code, full payment-card number, or confidential prompt content. Apple—not Fluently-AI—handles App Store payment details and refund decisions.
Quick answers to common account, learning, privacy, and Premium questions.
Fluently-AI supports email sign-in and Sign in with Apple. If you created an account with email, open the confirmation message sent to that address before signing in. Check your spam or junk folder if it does not arrive, then use the resend option in the app after the short security cooldown.
Prompt challenges require an internet connection and are subject to the daily evaluation allowance shown in the app. If the service is temporarily unavailable, your allowance should not be charged for that failed evaluation. Try again after checking your connection.
Your account progress syncs when the app is online, while supported lesson content and progress are cached for offline use. Reconnect, reopen Fluently-AI, and allow a moment for the latest account state to refresh. Streak days are calculated using the timezone reported by your device.
Premium subscriptions are billed through Apple. Manage or cancel a subscription from your Apple Account subscription settings. Deleting your Fluently-AI account does not cancel an active Apple subscription, so cancel it with Apple first if you do not want it to renew.
Open the Fluently-AI paywall and choose Restore Purchases while signed in to the Apple Account used for the original purchase. If Premium still does not appear, include the Apple Account purchase status and your app version when contacting support—but never send a password or full payment-card number.
In Fluently-AI, open Settings, choose Delete account, and confirm the deletion. This permanently removes your account and account-linked learning data, including progress, evaluations, and prompt-library entries. De-identified analytics records may remain after the account link is removed.
Signed-in learners may see your chosen display name, lifetime XP, and current streak on the in-app leaderboard. Fluently-AI does not expose your email address there. If you use the optional Game Center connection, other learners may also be able to open the Game Center profile Apple makes available to them.
No. Use fictional or non-sensitive examples. Do not submit passwords, payment details, health information, confidential employer or client information, or other data you do not have permission to share. Prompt submissions are sent to an AI service to generate feedback.
These details help us reproduce the problem and respond more efficiently. Remove personal, confidential, or payment information from screenshots and descriptions before sending them.
Review what Fluently-AI collects, why it is used, which service providers process it, and how to delete your account and associated data.
Read The Privacy Policy